About us

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Built on trust, driven by results

“We started Pillows & Keys with a simple belief: that landlords deserve a property partner they can genuinely trust and that investors deserve access to deals that actually perform.”

Pillows & Keys is a UK property specialist operating across deal sourcing, rent-to-rent, and serviced accommodation management. We work with private landlords, portfolio owners, accidental landlords, and active investors providing tailored solutions that generate consistent, reliable returns.

We understand that handing over a property, whether it’s your only one or part of a portfolio, requires an enormous amount of trust. That’s why compliance, clear communication, and contractual transparency sit at the heart of everything we do. We are registered with the Property Redress Scheme (PRS), operate robust AML procedures, and hold appropriate insurance across all managed properties.

Our serviced accommodation properties serve business professionals, corporate travellers, and leisure guests looking for flexible, high-quality short-term stays, managed to hotel standards, priced dynamically, and maintained with care.

We don’t take on more than we can manage to the standard we’ve set. Every partnership we enter is deliberate, documented, and built for the long term. Because when your property performs, so do we.

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Our values

Integrity
We say what we mean and do what we say. Every agreement we enter is honest, clearly documented, and designed to protect all parties. If something isn't right for you, we'll tell you even if it costs us the deal.
Transparency
No hidden fees, no vague terms, no surprises. We provide clear reporting, open communication, and honest updates because your confidence in us should never be based on guesswork.
Customer-Centric
Behind every property is a person with goals, concerns, and something valuable at stake. We take that seriously. Whether you're a first-time landlord or a seasoned portfolio investor, you'll always be heard, not just processed.
Compliance
We are PRS registered and operate every service in line with applicable UK law and professional standards. Compliance isn't a checkbox for us — it's the foundation we build every partnership on.
High Performance
We measure everything that matters. Occupancy rates, yield performance, cost efficiency we track it, report it, and optimise it. Our success is only meaningful when it reflects yours.
Excellence
From the presentation of a serviced accommodation listing to the wording of a landlord agreement; we care about the details others overlook. Quality isn't something we negotiate on, because it's what earns long-term trust.

Frequently Asked Questions

What services does Pillows & Keys offer?

Pillows & Keys specialises in rent-to-rent serviced accommodation, Airbnb and short-term let management, and deal sourcing for investors, providing fully hands-off and high-performing property solutions.

We work with landlords looking for guaranteed rent or hassle-free management, as well as investors seeking high-yield property opportunities.

Rent-to-Rent Serviced Accommodation is a model where we lease your property on a long-term agreement and operate it as a short-term rental, paying you guaranteed rent every month while managing the property professionally.

The main benefits include guaranteed monthly income with no void periods, no day-to-day management, and the reassurance that your property is maintained to a high standard.

Yes, your property will be professionally maintained through regular cleaning, inspections, and careful guest management to ensure it remains in excellent condition.

 

Properties that perform best are typically two to five-bedroom homes or well-located apartments near transport links, business hubs, or hospitals.

Airbnb management is a fully hands-off service where we manage your property on platforms like Airbnb and Booking.com, allowing you to earn income without handling the day-to-day operations.

Our service includes listing optimisation, pricing strategy, guest communication, cleaning coordination, maintenance management, and full booking and calendar oversight.

Our service includes listing optimisation, pricing strategy, guest communication, cleaning coordination, maintenance management, and full booking and calendar oversight.

In many cases, short-term letting can generate higher returns than traditional renting, although income may vary depending on demand, seasonality, and location.

Yes, we source and package below market value deals, high-yield serviced accommodation opportunities, and rent-to-rent opportunities for investors.

Yes, sourcing fees apply depending on the type of deal and the level of support provided.

Yes, the model is fully compliant when structured correctly, and we ensure all necessary permissions, insurance, and regulations are in place.
Yes, all agreements are formalised with clear and transparent contracts to protect both parties.

Getting started is simple, you contact us on info@pillowsandkeys.co.uk, we assess your property, provide a tailored proposal, and then begin the onboarding process.

For rent-to-rent we often handle furnishing and setup, while for management this can be tailored depending on your preference.

You can contact us via the website, email, and we aim to respond within 12 hours.

We have systems in place including guest vetting, deposits, and insurance to ensure any damage is handled quickly and professionally.

All agreements include clear notice periods, giving you flexibility and peace of mind.

Would you like to speak to our team

Got ant enquiries about our apartments and services? Our team is available

Request a consultation